Why don't you try the free version of DMDE? Try to recover one of those corrupt files and see whether you get a better result. The bottom line is that professional tools such as R-Studio cost significantly less than EaseUS. I don't believe EaseUS engages in this deception, though. Several of them spam the Internet forums with fake testimonials from their shills.
I'm in no position to judge their technical worth, I simply don't like them because of their business practices. Generally you will find that these reviews are dominated by the most visible tools, eg EaseUS, Wondershare, et al. Online reviews and shootouts usually don't include the software that is most commonly used by data recovery shops, so one would have wonder whether they are of any use. Sometimes its free version is all that's needed. Paypal decided in my favor within an hour.Įaseus will fight tooth and nail to keep your money, but won't give half as much effort to the customer. Once I had done that, I informed my "tech support help" that I had done so. I submitted a dispute to paypal, and then had that elevated to a claim. So you have a money back guarantee, but to only people who put up with your tech support.Īfter this, I had had enough. > Personally, I'm willing to do all that in my power for you. > (Insert link to their refund policy here) > order will not be refunded on the basis of article 8 of the refund policy: > In order to apply for refund for you, we need your cooperation, or the And I said if I didn't get my refund, I would resort to other methods. I told the tech that I would simply like my refund. The tech said he was "trying to help" by getting screenshots of my disk management, and then referring to tutorials on how to use their product. I requested a refund on a Thursday, and I dealt with their technical support from Thursday afternoon until Saturday.
I opened up a dispute in an attempt to get my money back.ĮDIT: I have an update on my review.
They wouldn't accept no for an easy return. They then connected their "customer service" people and said they were trying to help by troubleshooting the recovery. All of the files were recovered as corrupted. I purchased the data recovery software, and the software didn't work after letting it run for 9 hours. Does not honor their money back guarantee.
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